Frequently Asked Questions
What services do you provide?
We provide consultation, access guidance, cost transparency insights, and international medication research assistance.
Are you a pharmacy?
No. We are not a pharmacy and do not dispense or sell medications.
Do you ship medications?
No. We do not ship medications. We provide informational support only.
Is prescription required?
Many support inquiries are best handled when prescription status is clear; physician oversight remains essential.
How do pricing discussions work?
We share educational cost context and access variables to help patients understand potential differences across regions.
What countries do you support?
We support patients from multiple regions with consultation-focused communication and research context.
Is my information confidential?
Yes. Confidentiality and privacy are core standards in our patient support process.